Privacy & Security

Opoker Privacy Policy — how safe is your data with us

We understand how sensitive your personal information is. opoker is committed to exercising the utmost care at every stage — from the moment your data is collected to how it is stored.

Last Updated: January 2026
What We Collect
Name & Identity Phone Number Email Address Payment Information Device Data Usage History Identity Documents
All data is protected with AES-256 encryption

Our Our Privacy Commitment

Key ways opoker keeps your information secure

End-to-End Encryption

Every transaction and piece of personal information you share is protected with industry-standard AES-256 encryption. No third party can access this data.

Your Data Is Never Sold

Opoker never sells your personal data to third parties. Your information is used solely for the purpose of providing our services.

You Are in Control of Your Data

You can request to view, correct, or delete your information at any time. We respect your rights.

Cookie Transparency

This policy clearly explains what cookies we use and why. You have full control over your cookie preferences.

Retained for a Defined Period

Your data is not retained beyond the period it is needed. Except where required by law, data is deleted within a set period after account closure.

International Standards Compliance

Opoker follows international data protection standards. Our Privacy Policy is reviewed and updated on a regular basis.

This Privacy Policy applies to all users of the opoker website and mobile app. Continued use of the platform constitutes acceptance of this policy.

01

Introduction

Opoker takes your privacy seriously. We understand that your personal data is more than just data — it is part of your identity, and protecting it is our responsibility.

This Privacy Policy explains in detail what information we collect, why we collect it, how we use it, and how we keep it secure. Please read this policy carefully before using the opoker platform.

We serve the Bangladesh market, and our privacy policy is built to meet international data protection standards. Your trust is our most valuable asset.

opoker never sells, rents, or shares your data with third parties without your consent.

02

What Information We Collect

Opoker collects different types of information for different purposes. All data collection is done for specific, defined reasons:

Data Type Example Reason
Identity Information Name, date of birth, national ID Identity Verification (KYC)
Contact Information Phone number, email address, physical address Account Management
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Betting history, login times, preferences Service Improvement & Personalization

Some information is provided voluntarily by you (during registration), while other information is collected automatically (such as device details) when you use opoker.

03

How We Use Your Information

Opoker uses the data it collects for the following purposes:

  • Account Management: For creating, verifying, and maintaining your account.
  • Service Delivery: To operate betting, payment processing, and other platform services.
  • Security & Fraud Prevention: To detect and prevent fraud, abuse, and unauthorized access.
  • Contact: For important updates, transaction confirmations, and customer support.
  • Legal Compliance: To comply with applicable laws, regulations, and directives from regulatory bodies.
  • Service Improvement: To analyze and improve the overall platform experience.
  • Promotional communications: We'll only notify you about offers and bonuses if you've given us permission to do so.

If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time or contact our support team.

04

Data Sharing Policy

Opoker does not share your personal information with third parties — except in the specific circumstances outlined below:

  • Payment processing partners: Limited data is shared with payment gateways to process deposits and withdrawals. These partners are contractually bound to uphold our privacy standards.
  • Legal Authorities: We may be required to disclose information to government authorities in response to a court order or other legal obligation.
  • Fraud Prevention Agencies: Information may be shared with regulatory authorities to prevent money laundering or fraud.
  • Technology Service Providers: Trusted partners are used for services such as hosting and analytics — all bound by strict confidentiality agreements.

Your information is never sold to any advertising company or data broker.

05

Data Security Measures

To keep your data safe, opoker employs multiple layers of security:

  • SSL/TLS Encryption: All communications on the website and app run over encrypted connections.
  • AES-256 Data Encryption: Stored sensitive data is protected with the highest level of encryption available.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Regular Security Audits: Our systems undergo regular security audits.
  • Restricted Access: Only authorized personnel may access data on a need-to-know basis.
  • Data Backup: Your data is regularly backed up to secure servers.

Please note, however, that no transmission over the internet can be guaranteed to be completely secure. Make sure to use a strong password for your account and never share it with anyone.

06

Cookie Policy

Opoker uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

  • Essential cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these.
  • Functional Cookies: To remember your preferences, language, and settings.
  • Analytics Cookies: To understand how the site is used — which pages get the most traffic, where issues arise, and so on.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

Opoker does not use any advertising tracking cookies. Our cookies are solely for improving the quality of our service.

07

Third-Party Services

Opoker works with trusted third-party services to operate the platform — including payment gateways, cloud hosting providers, and analytics tools. These service providers:

  • Permitted to access only the data necessary to deliver their specific service.
  • Contractually required to comply with our privacy standards.
  • They may not use your data for their own purposes.

Opoker regularly audits its partners to ensure they maintain proper data protection practices.

08

Your Rights

Opoker believes you have full rights over your own data. Your key rights are outlined below:

Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.

Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

Right to Erasure

You may request deletion of your data when certain conditions are met. Some data may be retained due to legal obligations.

Right to Object to Processing

You can object to your data being used for marketing or any other specific purpose.

Right to Data Portability

You may request a copy of your data in a portable, commonly used format.

To exercise these rights, email us at support@opoker.biz. We typically respond within 30 days.

09

Minor Protection

Opoker does not knowingly collect information from anyone under the age of 18. Our services are intended for adults only.

Age is verified at registration. If we become aware that data has been collected from a minor, we will immediately close that account and delete the data.

If you are aware of a minor using opoker, please report it to support@opoker.biz.

10

Data Retention Period

Opoker does not retain your data beyond what is necessary. As a general rule:

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: typically 5 years — required by law.
  • General data after account closure: 3 years.
  • Security logs: 1 year.

Once this period has passed, data is securely deleted or anonymized.

11

Policy Updates

Opoker may update this privacy policy at any time. When changes are made:

  • A new "Last Updated" date will be displayed on this page.
  • For significant changes, you will be notified via email or platform notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

It's a good habit to check this page from time to time.

12

Contact Us

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:

  • Email: support@opoker.biz
  • Subject: Write "Privacy Policy Request" in the subject
  • Live Chat: Log in to the platform and reach us directly
  • Support Hours: 7 days a week, 24 hours a day

We typically respond to privacy-related requests within 7 business days.

We can only process requests to correct or delete information after verifying your identity.

A Safe & Transparent Platform

Your Data Is Safe — Join opoker Today

Opoker respects your privacy. Enjoy betting in a safe environment — get started today.

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